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From the moment you call in and talk to Kennedy they are on it! Tom is always so professional, extremely knowledgably, always on time -he only wants the best for you. Tom always does a great job suggestion solutions and fixing the problem. He is fantastic! No need to look anywhere else! They will be my plumber for life.
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Rebecca L
Trustindex verifies that the original source of the review is Google.
Very professional. Friendly. John was swamped but had me bring my camper by for a look. 1st visit all the guys were at the shop and jumped on it like a Nascar pit crew. LOL. 2nd visit was to finish up. Leakes fixed. Thanks guys. Will use again. Highly recommend. 👍
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Shipmate
Trustindex verifies that the original source of the review is Google.
Showed up within an hour of calling them. They were quickly able to fix my clogged basement drain. They also fixed my sink while they were here that I put off doing myself. Price was on point. First plumber I’ll use if I have anymore plumbing issues.
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Judy Mumm
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I am completely impressed by the response and service from Gretna Plumbing! Yesterday, late in the day, we had a leak coming from the cold water faucet that our washing machine connects to. I spoke with Kennedy and she had someone (John, the owner) to our home within 30 minutes which to me was amazing!! John stopped the leak and told us he would have to pick up a part, and was back this morning and completed the repair. In addition, he quickly repaired a bathroom faucet that had a small leak in just minutes. Not only was John Ellis a pleasant and professional individual to work with, but his service was exceptional and reasonably priced. I will definitely use and highly recommend Gretna Plumbing to all my friends and neighbors in the future!
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Darrell Singleton
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WE called Gretna Plumbing to relocate a gas line and shut off valve in back of our stove so that we could move the stove closer to the wall. Their crew came out when scheduled and moved the gas line into the wall behind the stove. After they left I noticed that where they moved the gas line in our basement the line was hanging approximately 18 " from the ceiling. We call Gretna and they sent a supervisor out to see what he could do to correct the problem. he took some pictures and a video of the gas line and sent it to his office for review. Within an hour the owner of their company came with a service tech.and both of them did a very professional job in attaching the gas line to the upper floor joists.
Their service is second to none. We highly recommend Gretna Plumbing for your plumbing needs.
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Larry L Anderson
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They reset my toilet quickly and with no mess! A great expirience.!!!
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Larry
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Don't normally write reviews but my experience with John, Kennedy and Tom was fantastic. John answered his phone on the weekend and Kennedy got me scheduled quickly and efficiently on Monday. Tom came on time, fixed the problem and even helped me understand my plumbing configuration better, hopefully preventing future problems. Would highly recommend Gretna Plumbing & Drain Services for anyone that needs professional, timely and quality plumbing work! Thanks!
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Jenny D
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I found myself in a panic the day before Thanksgiving. My toilet had broken and I didn't have the time to fix it before my company arrived later in the afternoon. I had called several "Large" plumbers in the area who didn't have any appointments available until the following week. I took a shot and called Gretna Plumbing & Drain Services. I did get voicemail, however was called back immediately by the owner himself. He promised that someone would be out to help even if it was himself to come and get my guest bathroom up and running. He called back within 20 minutes and said he had a guy coming out within an hour. The repair was quick and so very much appreciated. Thank you for taking the time to understand my circumstances instead of just thinking of me as a number. I will definitely call again in the future!